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Later February-May accounts describe missing deposits, restricted access to balances and difficulty getting useful answers from support; their outcomes were not established. January 2026 UK feedback describes a good choice of games, straightforward verification and a quick PayPal withdrawal. AskGamblers lists the payment and verification cases checked as resolved, including a case from February 2026.
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In August 2026, a survey conducted by GamblingNews.uk found that 68% of Brits believe bookmakers sometimes “use anti-money laundering and responsible gambling checks as pretexts to void winning bets or delay payouts”. However, such checks have received criticism and bookmakers have been accused of using them as pretexts to void winning bets. Such checks include providing proof of income for large deposits, affordability checks and answering questionnaires about how gambling affects their daily life. Under the new rules, financial penalties paid by British gambling operators would be paid directly to the government’s accounts, rather than being directed to charities and research bodies.